Welcome to the Surrender News/Blog.  Get the latest news, trends, tips and information to help you succeed and thrive in the workplace.

5 keys to low-cost, high-impact training

April 11, 2014 Matthew Mabel Every day, restaurants have so much competition—from other restaurants, food trucks and even prepared food departments at grocery stores. To stand out in this competition, owners and managers must sure every guest has a positive experience, every day, on every shift. By consistently achieving high standards, a restaurant will be … Continued

Beyond Buzzwords: Making “best practices” a reality – Nation’s Restaurant News

Beyond Buzzwords: Making “best practices” a reality – View Source Article Nation’s Restaurant News  5/8/12 By: Matthew Mabel Recently the term “best practices” proudly took its place among Forbes.com’s list of “the most annoying, pretentious and useless business jargon.” “Best practice” was deemed “the most pompous confection the consulting industry has ever dreamed up.” In … Continued

Restaurateur Issues and Challenges – Texas Restaurant Association

12 key findings from the recent survey we conducted in a partnership with the Texas Restaurant Association. 2012 Restaurateur Issues and Challenges March 1, 2012 2012 Restaurateur Issues and Challenges Survey Results We now know several new things about restaurateurs these days: • They are generally optimistic about their future. • They identify their top … Continued

Little Village Syndrome – Excerpt from: Beyond Business

Excerpt from forthcoming book: Beyond Business, By: Matthew Mabel ©2012 Little Village Syndrome – Click Here to Download Full Chapter Small businesses can be like lush tropical villages protected by mountains and water that keep the outside world outside. Inhabiting the village is a pleasant experience. Life is good, comfortable and familiar. Natives get along … Continued

Avoid Overexposure – Nightclub & Bar

Avoid Overexposure – View Source Article September 12, 2011 By: Matthew Mabel Reduce Insurance Costs without Increasing Risk? You Can if You Buy Smart The list of fun activities for nightclub and bar owners and managers does not include buying insurance. Many put it in the “necessary evil” category. If you ever have circumstances that … Continued

One Night Only – Nightclub & Bar

One Night Only – View Source Article September 7, 2011 By: Jeffrey Yarbrough, Matthew Mabel It takes a lot of skill to be a successful professional nightclub and bar owner. It’s unlikely that you are going to be both an expert in your core profession and an expert in booking live talent. Still, you need … Continued

Pour Systems for the Real World – Nightclub & Bar

Pour Systems for the Real World – View Source Article May 2, 2011 By: Matthew Mabel – Night Club and Bar Magazine Balancing Cost Control With Staff Relations and Guest Experience Makes the Most of a Pour System You are an experienced industry professional. You know how to control your pour costs: use recipes; train, … Continued

Make Your First Time Manager Read This – Restaurant Startup & Growth

Make Your First Time Manager Read This – View Source Article (PDF Format) Restaurant Startup & Growth – April, 2011 Matthew Mabel Moving into your first restaurant management position can be a daunting transition. And if it’s at one of the top restaurants in your area, that just ramps up the pressure. Just ask Vianei … Continued