Restaurant Unit & Revenue Growth

How Restaurants Protect Themselves from Competition by Demonstrating Value
What would happen if you asked a bunch of restaurateurs how they’d react if they consistently received feedback that menu[...]
The Secret to Transforming Your Restaurant Company Without Increasing Your Workload
“Just how much of my time is this going to take?” the successful owner of an independent multi-unit restaurant group[...]
Proven Methods to Protect Yourself from Gambling on Growth
My favorite time in the restaurant business is any period of growth. The future is exciting. Everything is possible. The[...]
Your Dining Room: Don’t Work it Like a Car Salesman
Recently I had the pleasure of buying a new car. I did not have a choice—mine got totaled. (We are[...]
The Proven Value of Storytelling at the Restaurant Table
Everyone likes a good story. Storytelling is how we communicate and influence people. Storytelling goes one step further than what[...]
5 Laws of Raising Restaurant Revenue and Outstripping Industry Averages
One of the many beautiful things about owning a successful independent multi-unit restaurant company is that revenue is in your[...]
Your Restaurant’s Guest Comps Aren’t High Enough
When you look at expenses on your P&L, you are typically making sure numbers are low enough. On the other[...]
Ignore Industry Statistics and Grow Your Restaurant Business
All the growth in the industry is spending growth through PPA. Guest counts are going down. My advice to you[...]
Why Raising PPA is the Best Thing for Your Guests
One of my clients owns six restaurants, serving a combined million guests every year. Working together, we figured out how[...]
Your Restaurant P&L’s Most Important Number is Missing
There is a line unaccounted for on your P&L. It is called “missed opportunity.” By sheer accident of the way[...]
Restaurateur’s Investment that Consistently Out Performs New Units Every Time
Building restaurants is sexy. It is fun. It represents all possibilities. It gets your employees and your customers excited. Oh[...]
How Creating a Culture of Trust Benefits Top Restaurateurs
To be truly successful, owners of multi-unit independent restaurant companies must feel free to leave the office and their restaurants[...]
Why Restaurateurs Need Strategy and Laugh at Themselves When it is Missing
Not long ago I had lunch with a respected industry leader who is well known in his market for his[...]
Does Your Independent Restaurant Company Really Have Opportunity to Grow?
Opportunity allows you to have a chance to successfully grow the multi-unit independent restaurant company you own, building your net[...]
Why Capability is the Door Opener to Successful Restaurants
Capability is the first key factor to having a business that allows you to maximize its value, your net worth,[...]
How Restaurateurs Use Transformational Questions to Grow Beyond Their Wildest Dreams
People often ask me to explain the many issues that face owners of successful multi-unit growing independent restaurant companies. If[...]
How Restaurateurs Get Incredible Results When They Stop Procrastinating and Start Improving
Now is always the right time to put together and start acting immediately on a great plan to increase revenue,[...]
Words Smart Restaurateurs Don’t Use to Describe Their Guests
“Butts in seats”. There are a lot of things we don’t say any more. We don’t say “waitress,” we don’t[...]
Don’t Let Fear of a Restaurant Bubble Divert You From Success
People always talk about a possible restaurant bubble. It is human nature to worry about things that may impact our[...]
How Restaurateurs Create Superior Results Through Understanding Their Segment
Every night, before my daughter goes to sleep, I tell her, “Always be yourself.” I know that — when she[...]
Alert! Four Issues Impact Your Restaurant’s Growth
My brother from Seattle, visiting me in Dallas, once asked me, “Does anyone in Dallas ever open a restaurant that[...]
What Restaurants Focus on to Ensure Annual Revenue Growth
There are always concepts that are growing, prospering, and building impressive results, outpacing the market. Yours ought to be one[...]
Secrets the Smartest Restauranteurs Know About Targeting Guests
When you are the best choice for the guest’s occasion, your guest counts increase. But who is your guest? And[...]
Until infrastructure is in place, you can’t afford to grow.
Recently, a partner in a startup chatted with me in the dining room of his first unit. He has aggressive goals for growth[...]
Grow at your own pace. But GROW!
Growth. It is the impetus of capitalism. So how do you know you are growing at the right pace? Every[...]
Want to know more about the industry? Ask the suppliers.
Growing sales? Growing units? Every entrepreneur I have ever known thinks about these things every day. And it turns out[...]
Beware success on a shoestring
The good news?  There’s a low barrier to entry in the restaurant business. The bad news?  Well, you know. Most[...]
Good Basics Make Great Habits.
The keys to building revenue in every business are understanding the lifetime value of a customer and learning how to[...]
The Sky is Falling? The Sky’s the Limit!
I recently read a great article in The New Yorker about declinism, the idea that things are getting worse and[...]
What tasted good in Vegas doesn’t stay in Vegas.
You may have seen Capriotti's Sandwich Shop in Vegas. Now, it’s coming to North Texas. The Dallas Business Journal recently[...]
To franchise? Or not to franchise?
Many of our clients have asked me about franchising the brands we are helping them to grow. Who wouldn’t think[...]
Crazy? I call it conservative.
Red Mango to grow by up to 100 stores by Steven R. Thompson / Staff Writer Dallas Business Journal 8/26[...]