Restaurant Ownership - Surrender, Inc.

From buzzwords to best practices.

May 22, 2012

No matter what you think of jargon and buzzwords, every business has an opportunity to succeed through people, focus, measurement and reinforcement. Recently the term “Best Practice” proudly took its place among Forbes.com’s list of “the Most Annoying, Pretentious and Useless Business Jargon.” Best Practice … Continued

Everything Louder than Everything Else

May 7, 2012

When everything is louder than everything else, you can’t hear a thing. Top businesses know they must turn their myriad messages down in order to make major improvements. There may be a chance to focus on an area that is a true opportunity because it … Continued

Little Village Syndrome – Excerpt from: Beyond Business

February 1, 2012

Excerpt from forthcoming book: Beyond Business, By: Matthew Mabel ©2012 Little Village Syndrome – Click Here to Download Full Chapter Small businesses can be like lush tropical villages protected by mountains and water that keep the outside world outside. Inhabiting the village is a pleasant … Continued

You are in control of your own destiny.

January 31, 2012

Successful business people keep their eyes on their own product, creativity, service, culture and execution. When they do their job right, they have an awareness of what other businesses are doing, but spend their time perfecting what they themselves are doing. Quick service, fast casual, … Continued

Restaurant Forecast? Sunny with Challenges.

January 18, 2012

According to a recent survey, restaurateurs are optimistic about the future. The top priorities identified by respondents are: staying true to their culture, creating profitability, and generating revenue. The survey of restaurateurs was conducted by Surrender, Inc. in partnership with the Texas Restaurant Association. A … Continued

Getting Off to a Great Start

December 26, 2011

This e-newsletter tends to go to successful people: people who remember what it was like to be a manager for the first time. There is a good chance that you were never more focused on management practices and making a difference than you were the … Continued

Slow down to speed up.

December 8, 2011

Recently, I talked with the Dallas Business Journal‘s staff writer Steven R. Thompson for his article “Small Lucia eatery finds a big following.” Lucia has some of the hardest tables to get in Dallas and he wanted to know more about that phenomenon. In the … Continued

Bright lights, big city. Small town, big opportunity.

November 11, 2011

On my way to meet a new client and tour their operation, I have landed at more than one tiny airport where the terrain resembled a third-world country. My first thought is usually, “What have I gotten myself into now?” Secondary and tertiary markets offer … Continued

Avoid Overexposure – Nightclub & Bar

September 12, 2011

Avoid Overexposure – View Source Article September 12, 2011 By: Matthew Mabel Reduce Insurance Costs without Increasing Risk? You Can if You Buy Smart The list of fun activities for nightclub and bar owners and managers does not include buying insurance. Many put it in … Continued