Restaurant Unit & Revenue Growth
Words Smart Restaurateurs Don’t Use to Describe Their Guests
“Butts in seats”. There are a lot of things we don’t say any more. We don’t say “waitress,” we don’t[...]
How Restaurateurs Use Transformational Questions to Grow Beyond Their Wildest Dreams
People often ask me to explain the many issues that face owners of successful multi-unit growing independent restaurant companies. If[...]
Don’t Let Fear of a Restaurant Bubble Divert You From Success
People always talk about a possible restaurant bubble. It is human nature to worry about things that may impact our[...]
How Restaurateurs Create Superior Results Through Understanding Their Segment
Every night, before my daughter goes to sleep, I tell her, “Always be yourself.” I know that — when she[...]
Restaurateur’s Essential Guide to Developing Powerful General Managers
General Managers are the most important people in your successful multi-unit independent restaurant company. They control what happens within the[...]
Your Guests’ Thinking About Restaurant Delivery Has Changed. Has Yours?
What’s changed? The guest has made a decision for convenience over quality — like they have in many other aspects[...]
Alert! Four Issues Impact Your Restaurant’s Growth
My brother from Seattle, visiting me in Dallas, once asked me, “Does anyone in Dallas ever open a restaurant that[...]
What Restaurants Focus on to Ensure Annual Revenue Growth
There are always concepts that are growing, prospering, and building impressive results, outpacing the market. Yours ought to be one[...]
Secrets the Smartest Restauranteurs Know About Targeting Guests
When you are the best choice for the guest’s occasion, your guest counts increase. But who is your guest? And[...]
Until infrastructure is in place, you can’t afford to grow.
Recently, a partner in a startup chatted with me in the dining room of his first unit. He has aggressive goals for growth[...]
Want to know more about the industry? Ask the suppliers.
Growing sales? Growing units? Every entrepreneur I have ever known thinks about these things every day. And it turns out[...]