Rockwall High School won this year’s Texas ProStart Restaurant Management competition. Here are five reasons why: They used humor and enthusiasm to portray their ideas. They were through, detailed, committed, thoughtful and comprehensive. They solved all aspects of a problem, not just one part. They established a clear protocol for problem solving. They were creative, … Continued
Fundamentals may look like the boring stuff of business, but in fact they are the foundation for unique and special concepts that capture imaginations of diners and build wealth for their owners. Some companies do well because they are great at the fundamentals of business. Others prosper through the magic of branding and concepts, or … Continued
Recently I discovered a number of entrepreneurs and business owners who hired managers and threw then into the deep end of their pool. When they started to drown . . . they fired them. That’s a poor strategy for a swimming teacher or a cruise ship line, and it’s not a very good one for … Continued