Every restaurant closing or personnel change has a backstory you never read about in a magazine. So much goes unsaid and unprinted. As an insider, I know. You may, too. Challenges in the Restaurant Industry I have heard a lot of talk and read a lot of texts lately about Brian Reinhart’s D Magazine article, … Continued
Are you working hard this holiday season – feeling the frustrated pull of your family asking you to peel a few days here or there so everyone can be together? Or are you more like many of my clients, who have structured their business so that trusted and responsible people are able to run it … Continued
I can’t make it through a single day without someone talking to me about how much they need to hire or develop more talented managers. On many days it’s multiple someones. One nice part of our business right now that can help? Clarity. We know what people want in order to stick around and work … Continued