These days, owning restaurants feels like the scene in the horror movie where the most dangerous demon has been vanquished. For the first time, the protagonist sees an inkling that better days are coming. But they just can’t forget about that demon. An essential aspect of owning restaurants now has nothing to do with food, … Continued
Month: June 2020
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The COVID-19 crisis has segmented your guests into three distinct groups, each with different needs, wants, feelings, and thoughts – but all needing three meals a day. It’s like your three kids turned out so different; at dinner every night, one talks about their fantastic athletic achievements, another excels academically, and the third just wants … Continued
Some of my friends were asking me about the restaurateurs who have joined my Restaurant Survival and Success Club – the group coaching offering I started to make sure restaurant owners can survive, stabilize, and dominate their segments when this mess is all over. “How will you move a bunch of inexperienced, scared, confused, challenged business … Continued