Welcome to the Surrender News/Blog.  Get the latest news, trends, tips and information to help you succeed and thrive in the workplace.

Four Strategies for Selecting Your Site

Restaurant Development+Design November/December, 2015 By:  Matthew Mabel Choosing the right site — one that is optimal for your concept, the right location for your customer base and at the right time for the place — is paramount to your success. Site selection is about more than just the viability of the unit you intend to … Continued

Technology One Step at a Time

I recently told a general manager at one of our client companies to get ready, “because your weekly operations meeting are going to become more data driven than ever before.” How much attention is your organization paying to data and technology these days? If yours is like most, you’ve recognized the enormous amount of data being generated. … Continued

Branding and Creating Regular Customer Panels at Southwest Foodservice Expo

The Texas Restaurant Association has asked me to moderate SW Foodservice Expo panels on both Branding and Creating Regular Customers.  I appreciate the opportunity to make important contributions to thinking in the industry.   The panel discussions will take place at the Texas Restaurant Association’s upcoming Southwest Food Service Expo – Education Idea Center June 24-25 … Continued