Welcome to the Surrender News/Blog.  Get the latest news, trends, tips and information to help you succeed and thrive in the workplace.

What to Do if Your Restaurant Gets – or Doesn’t Get – a PPP2 Loan

Qualifying for a potential PPP2 loan is critical to survival planning. Congress is working with a formula where  PPP2 loans, if they happen, reward people who could not (or did not) open after the shelter-in-place orders – or had central business district or tourist locations. Those restaurants need the help. On the flip side, qualifying … Continued

Smartest Thing Restaurateurs Can Do on Labor Day 2020

2020 has taken its place as the best year of our lifetimes to honor the American worker.  Like everything else, Labor Day has taken on the personality of what we got this year-not what we typically encounter.   With no experience to fall back on, we expect there will never be anything like it again, … Continued

Why Crisis Response Mode is Holding Your Restaurant Back

Welcome to a new phase of dealing with the pandemic. More and more lately, owners of multi-unit restaurant groups tell me about how they spend their time – and what that time yields right now.  When this all started in March, restaurateurs were shocked into action and didn’t understand that this would be a new … Continued

The Most Important Virtual Place Restaurateurs Need to Be Next Week

If you could take a time machine back to early March, you probably wouldn’t recognize yourself, your guests, or your employees. Remember that carefree childhood? The COVID-19 crisis has changed us all. We are living through one of the toughest times we will ever face (as grownups). We have new concerns, perspectives, and needs that … Continued

How Great Restaurants Stop Making Excuses, Move Beyond Wartime Footing

When a new restaurant opens: For the first few weeks, everyone runs around chaotically excusing every misstep saying, “We just opened – things happen!” After a while, though, that excuse rings hollow and gets in the way of progress. Typically three or four weeks into operations, I walk in and say, “We are not going … Continued

Three Key Factors Restaurants Have Going For Them Now

The past few weeks have been a violent wake-up alarm that ended fleeting dreams of “best-case” COVID-19 scenarios. Negativity and challenges can be overwhelming. Like me, do you have strong feelings about the missed opportunities that have made this crisis much worse than it could have been? Instead, focus on the indicators that tell you … Continued