In 2024 we learned how to operate successfully and improve results in a flat market. Not the most enjoyable subject, but one that will remain valuable for the rest of our careers. Forget this lesson at your peril. I started out the year reminding you to focus on guest count and employee retention, and built … Continued
Technomic forecasts a 4.25% increase in restaurant revenue for 2025 – with 4% of that coming from menu price inflation. So, as you protect yourself in 2025, you will raise your menu prices, taking price in small increments. Because you can’t afford to let margins erode. More Carefully and Less Often Even with inflation currently … Continued
It’s a lot easier to cut your grass with a riding mower than with scissors. And achieving success shows up in every KPI you can think of when your managers truly lead and coach. Together, management, leadership, and coaching are a combo meal – where you have to pick all three – yet, at a … Continued