“Do restaurants make all their money from alcohol and desserts?” Years ago, that’s what one leader in a workshop filled with top consultants from around the world asked me. I thought “no,” but I said “yes” to avoid a long discussion about how you can slice and dice the numbers any way you like to … Continued
“Fake it ’til you make it” is a horrible strategy for developing a multi-unit team, building a restaurant company, or come to think of it – anything else. So how do you supervise your first operations director or marketing director? Or business manager or CFO? Or learning-and-development person? Successful restaurateurs look in the mirror and ask themselves … Continued
As the year begins and we make resolutions, no doubt you have realized how time is finite – and you don’t want to waste any of it. But owning a restaurant can make you feel like all 24 hours in a day belong to the business, with no time left for you to experience the … Continued
We exist in a stable economy, and that’s something we have not been able to say for years. Yet “stable” doesn’t mean nothing’s changing. Change is constant. The change could be positive (new economic policy/lower taxes) or negative (tariffs and deportations). Whatever happens, we will conquer it together. Still, no one predicts great growth for … Continued