What are the fastest and best ways to increase your restaurant’s performance these days? How do you grow your company in a flat market? What’s your plan for continuing to grow your net worth and making your successful restaurant company even more successful? We can figure out the answers to these questions together when I speak at the Texas … Continued
It’s June…already! People don’t have to wake up early to take the kids to school, they struggle to keep them doing anything other than looking at a screen, and your Q2 has just a few weeks to go. 2025 has thrown some challenges the industry’s way, with consumer confidence falling due to economic uncertainty. Still, … Continued
Finally finding “the one” – the person your company has missed for its entire life – makes an incredible difference. This missing piece allows you to overcome the barriers between reliable and exceptional success. It’s like a business version of a romance novel, but very real. But who is “the one”? Well, that all … Continued
Before, I never thought of myself as a group person. Sure, you could have even called me a loner. So I never expected that the groups I belong to would be some of the most significant contributors to my success. Now I know better. Join the Club One of the clubs I started – Restaurant Owner’s … Continued
Some people turn out to be better at starting projects than finishing them. I see it all the time both as a student of personality types and advisor of restaurant companies. Initiatives begin and then get sidetracked when another shiny object – or simply the siren song of day-to-day restaurant operations – sucks the attention … Continued
It can feel lonely at the top – especially because being there forces you to take a long, hard look at yourself every day. Every entrepreneurial independent restaurant company reflects its owner. Whatever the owner does well and values, the company does well and values. Whatever challenges an owner becomes problematic to the company. The Human … Continued
It’s easy to joke about millennial and Gen Z workers who “quietly vacation” by slacking off in July and August (sometimes even simulating keyboard activity to give the appearance of effort) without their managers knowing. And who can blame them? In summer, life feels more flexible and less structured, and you know there’s great weather … Continued
Be honest with yourself: Are your restaurants continually getting better, or are they ever so slowly deteriorating? Do you have evidence for your answer? What are your guests saying? What do the numbers say? Recently, a longtime client has brought me back after a 7 year absence. This company is a great business anyone would … Continued
It could be easy to be stuck in your tracks right now. You look at a flat market, threats of tariffs that can upend the economy, and a stock market that bounces around daily like a basketball players’ “shooters bounce” that goes up and down three times before it makes it through the hoop. Yet … Continued
You can’t afford to have multi-unit supervisors just run the machine. That’s always true, but especially in volatile and uncertain times like these. Instead of running the machine, your multi-unit supervisors must be building a better one. Two Different Outcomes For people who work in your company, do the alarms in their phones wake them … Continued