Your vaccinated guests feel safe, and your unvaccinated guests feel bulletproof. Sales remain strong, and top operators prepare for that to continue, as well as for an uptick in to-go, delivery, and curbside. I sat in one of my clients’ restaurants the other day, looking at the beautiful partitions between the booths with their tastefully … Continued
In my Restaurant Owners Success Club last week, we spoke about how, last year, retention simply meant, “I hope I don’t lose my business.” This year it means keeping employees. One of my clients told me, “Being an owner of an independent restaurant company looks like riding a see-saw.” One month you feel down on … Continued
At Texas Restaurant Association Marketplace this weekend – on Sunday, July 11, I will present a rapid-fire brainstorming education session: “I’m Still Standing. The Pandemic Kicked My Restaurant’s Ass.” I will be on the show floor’s Big Bend Ideas Stage at 10:30 AM on Sunday, July 11, with a great group who are coming together to share … Continued