Twenty units. As an independent multi-unit restaurant company owner, where do you go from there? This is your “Should I Stay or Should I Go?” moment. Going past 20 units means a choice about how you want to live your life — with an added healthy reality check around what you are capable of. All … Continued
If your independent restaurant company unit count has reached double digits, congratulations! You’ve reached a significant milestone. Where do you go from here? Maybe you’ve never owned 10 restaurants before. A whole new set of challenges and opportunities awaits. It’s imperative that you handle them — not only to continue to grow healthy new units … Continued
All my research points to a proven formula for handling issues that impact your multi-unit independent restaurant company’s ability to grow. In our business, it is a cliché that the hardest thing to do is grow from one to two units. But there are other leaps that are equally challenging. Blowing past three to four … Continued
If you own a successful independent multi-unit restaurant company, your work life — and your whole life — ought to be a joy. That’s how my best clients feel. This is the single most important thing I work on with my clients. But not all their peers feel that way. Some are caught up in … Continued
Restaurant Development+Design November/December, 2015 By: Matthew Mabel Choosing the right site — one that is optimal for your concept, the right location for your customer base and at the right time for the place — is paramount to your success. Site selection is about more than just the viability of the unit you intend to … Continued
I recently told a general manager at one of our client companies to get ready, “because your weekly operations meeting are going to become more data driven than ever before.” How much attention is your organization paying to data and technology these days? If yours is like most, you’ve recognized the enormous amount of data being generated. … Continued
The Texas Restaurant Association has asked me to moderate SW Foodservice Expo panels on both Branding and Creating Regular Customers. I appreciate the opportunity to make important contributions to thinking in the industry. The panel discussions will take place at the Texas Restaurant Association’s upcoming Southwest Food Service Expo – Education Idea Center June 24-25 … Continued