We’re seeing another mid-year downgrade on industry forecasts for the year. That this is happening for the second year in a row is unprecedented. We’ve never had to go enthusiastically into two straight years and then look in the mirror as an industry mid-year and say, “It’s not happening the way we expected.” The Veteran … Continued
If it’s not going great now, why would you want more of not-great? My brother once asked me, “Has anyone ever opened a restaurant in Dallas they didn’t intend to be a prototype for expansion?” Well, yes, but he made his point. For many restaurateurs, growth is inspiration. Most would view having one restaurant – … Continued
I have new clients in the startup phase complaining that not all their new managers are getting the job done. I also have longtime clients worried their best people may leave for that hot new brand. The best strategy for both these clients is the same: Keep the good people you already have. There is … Continued
Break old habits. Start new ones. That first day back from vacation offers you an incredible opportunity to do both – to adopt new behaviors and see breakthrough ideas and initiatives you definitely want to take advantage of. If you tend to rush into a skyscraper-sized group of e-mails, and don’t stop and think about … Continued