A friend sent me a YouTube video (possibly the eight most dangerous words in the English language) with the title of “Restaurants are Empty” and a subtitle of “Why Restaurants Are Empty & Overpriced in 2025.” Total click bait for doomscrollers – and a real downer for someone in our industry. On top of that, … Continued
Turns out that guiding a restaurant company today is different and more complicated than at any time I can remember. Today, simply following industry-wide practices won’t move a company to the next level; instead, your approach is connected to the level of success you currently create. Recently I wrote to you about the three categories … Continued
Navigating this challenging market – as well as kicking off the holiday season – might make it seem like planning a holiday break is the last thing you ought to be thinking about. But that break turns out to be one of the most important things you can do to stay sharp, fresh, and focused … Continued